Privacy & Cookie Policy

1. Introduction
This policy covers The Complex Sale's use of personal information that The Complex Sale collects when you use www.ComplexSale.com. The policy also gives you information about cookies;The Complex Sale and third parties' use of cookies; and how you may reject such cookies. From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, surveys and enquiry forms. By entering your details in the fields requested, you enable The Complex Sale and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information The Complex Sale will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information
During the course of any visit toComplexSale.com, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.

3. What is a cookie?
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows. Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user user and accordingly you may not be able to take full advantage of all of www.ComplexSale.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you have set your computer to reject cookies you can still browseComplexSale.com anonymously until such time as you wish to register for www.ComplexSale.com services. For further information on cookies please visit www.aboutcookies.org.

4. Use and storage of your personal information
When you supply any personal information toComplexSale.com (e.g. enquiry forms, ComplexSale.com) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to The Complex Sale will only be used within The Complex Sale and by its agents and service providers.

Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to ComplexSale.com or otherwise engage in any disruptive behaviour on ComplexSale.com, The Complex Sale can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour. 

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. For safety reasons, however, The Complex Sale may store messaging transcript data (including message content, member names, times and dates) arising from the use of ComplexSale.com for a period of six months or more. Where personal information is held for people who are not yet registered but have taken part in other ComplexSale.com services (e.g. forms), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on a ComplexSale.com site that your information may be used to allow The Complex Sale to contact you for "service administration purposes", this means that The Complex Sale may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on ComplexSale.com unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

5. Access to your personal information
You have the right to request a copy of the personal information The Complex Sale holds about you and to have any inaccuracies corrected. Please contact The Complex Sale via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.